- Visit PTA’s website http://www.pta.gov.pk and obtain count of SIMS against your NICOP.
- If count of SIM(s) of Telenor is found in excess of the actual SIM(s) in your use, download form Overseas SIM Information System 668-Complaint Form.
- Fill the form and email scanned filled form at telenoroverseas668@telenor.com.pk along with scanned copy of NICOP/CNIC (both sides) and passport.
- Telenor will give a reference number to the complaint and your NICOP/CNIC number will be used for the purpose.
- Extra SIM(s) registered against your NICOP/CNIC shall be removed within 24 hours of the receipt of your complaint.
- Database at PTA’s website will be updated after 45 days. You can confirm removal of extra SIM(s) by revisiting after 45 days.
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