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 How many Price Plans are there?
There is only one basic price plan that can be upgraded with add-ons and TeamTalk according to the needs of individual subscriber.
Does every employee or member of the organization needs to subscriber to Add-Ons and TeamTalk?
It is not mandatory for every employee or every member of the organization to subscribe for an add-on.
Is billing discount automatically applied to all companies or one has to register for it?
All companies using Persona Karobar package are automatically give consolidated billing discount.
How can a company migrate to Persona Karobar from old Price Plans?
Organization on old price plans can contact their relationship executives for migration to Persona Karobar.
What are the charges of Price Plan Migration?
Migration to new price plans is absolutely free if you are migrating from existing Persona Price Plan.
Can I carry forward or use my remaining free minutes upon migration?
No, your free minutes of existing price plans will not carry forward to new price plan. Upon activation you will benefit from features of new price plan.
How will I be billed after migration to new Price Plan?
You will be billed according to new price plan call rates and packages from the date of new price plan activation.
Do I need to enhance my current credit limit to change my price plan?
Yes, Upon your request for migration to new price plan you may be required to enhance the current credit limit incase your current credit limit is lower than the limit required on new requested price plan.
Can I shift to my old price plan after migration to new price plan?
After migration you may subsequently change price to any other commercially communicated price plan. You will not be able to migrate to price plans whose sale has been stopped.
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