Security Deposits
Following are the minimum Security Deposits for purchase of Persona Price Plans.
f
 |
 |
Price Plan |
Minimum Credit Limit |
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| |
Easy |
Rs 1200 |
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| |
Simple |
Rs 1500 |
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| |
Free |
Rs 3500 |
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|
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Security deposit for nationwide access is equal to price plan minimum credit limit. |
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For International dialing access, minimum security deposit is Rs. 2000 or price plan credit limit which ever is higher. |
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For International roaming, minimum security deposit is Rs. 15,000. |
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For more details, visit the nearest Telenor Sales and Service Center, or call 345 from your Telenor subscription. |
Credit Limit Alerts
To help you stay in control of your usage, credit limit alerts are sent to you at different usage levels. These alerts are as follows.
 |
| Alert Category |
When the Accumulated Charges in your Persona Account reaches or exceeds: |
Advisory |
 |
| 1st SMS alert |
70% of your total Credit Limit |
A notification to alert you on the status of your Accumulated Charges. |
 |
| 2nd SMS alert |
90% of your total Credit Limit |
Your number is put on restriction and you are encouraged to make payment to get your number restored. |
 |
| 3rd SMS alert |
95% of your total Credit Limit |
Your number is put on suspension and you are encouraged to make payment to get your number restored. |
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|
Payment Policy
The bill becomes due immediately after your invoice is generated. Please pay your bill with in 15 days of your invoice date to avoid suspension of your account. To know your bill SMS ‘Bill’ to 345, Call 345 or visit Web Self Care. |