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Policies

Security Deposits
Following is the minimum Security Deposit for purchase of Persona Karobar Price Plan.

Price Plan Minimum Credit Limit
  Persona Karobar Price Plan Rs 1,000

Security deposit for nationwide access is equal to Karobar price plan minimum credit limit.
For International dialing access, minimum security deposit is Rs. 2,000 or Karobar price plan credit limit which ever is higher.
For International roaming, minimum security deposit is Rs. 15,000.
For more details, visit the nearest Telenor Sales and Service Center, or call 345 from your Persona Karobar subscription.
The above deposit applies to Karobar price plan without Value add-ons /CUG add-ons.

Credit Limit Alerts
To help you stay in control of your usage, credit limit alerts are sent to you at different usage levels. These alerts are as follows.

  Alert   Category When the Accumulated Charges in your Karobar Persona Account reaches or exceeds:    Advisory
  1st SMS   alert   70% of your total Credit Limit    A notification to alert you on    the status of your    Accumulated Charges.
 2nd SMS  alert   90% of your total Credit Limit    Your number is put on    restriction and you are   encouraged to make payment   to get your number restored.
 3rd SMS  alert   95% of your total Credit Limit   Your number is put on   suspension and you are   encouraged to make payment   to get your number restored.

Payment Policy
The bill becomes due immediately after your invoice is generated. Please pay your organizations bills with in 15 days of your invoice date to avoid suspension of your accounts.

For your convenience a consolidated invoice of your organization is sent to your organizations contact person to help you with your internal billing administration.