Special 5ive

TELENOR keeps up with the tradition of giving more value for money. Special 5ive now comes with more exciting features. With new & improved Special 5 you can add 5 numbers (Telenor & International) of your loved ones to your FnF list. You can call for just 75 paisa to 10 International destinations and all calls on Telenor FnF will be for 25 paisa Only. You will also get 300 FREE Minutes with absolute freedom to use them for calling your Telenor friends & family numbers, on any one day of the week throughout the month.

To Subscribe:

Call 345:

You can call 345 from your Telenor number and request for subscription to Special 5ive.

If there is a requirement to increase security deposit for Special 5ive then you will have to visit the nearest Telenor Sales & Service Center or enhance your deposit via scratch card and make the additional deposit. In case you visit the S&SC you will have to bring your CNIC as proof of your ownership of the subscription. You will also have to pick your day at the time of activation.

Charges:
Special 5ive subscription fee is Rs. 150 + tax per month.

Frequently Asked Questions

With Exciting NEW Special 5ive, you can now add 5 numbers (On-Net and International*) of loved ones to your Friends and Family (F&F) list. You will get 50% discount on all calls you make on On-Net F&F Numbers and amazing discounted rate on all calls you make on your international F&F numbers. Furthermore you will also get 300 FREE minutes to be used on any day of your choice

For International F&F: UK (Landline),Spain (Landline), Hong Kong (mobile), China (Landline, mobile), USA(Landline, mobile), Canada (Landline, mobile),Singapore (Landline, mobile), Germany (Landline), Norway (Landline) and Thailand (Landline)

Is there any subscription fee?
Yes with only Rs 150+tax per month you can subscribe to Special 5ive
How much will I get charged for making calls on F&F numbers?
All calls you make on Telenor F&F numbers will be at 50% discounted rate. This means that you will be charged 25 paisa per call (30 seconds)
For International F&F numbers you will be charged 75 paisa per call (30 seconds)
What is the billing pulse?
You will be billed on 30 seconds pulse
How can I chose my day?
To pick your own day for using 300 free telenor to telenor FnF minutes simply call 345
Is there any condition for using 300 free minutes?
You can use 300 FREE minutes on all calls you make on On-Net F&F numbers.
These minutes will be consumed only on your chosen day
If your chosen day is Sunday and you have our weekend add on activated, Special 5ive 300 minutes will not be applicable as all your calls on Sunday will already be free
Voice Add-On and Price Plan minutes will be consumed first
Which destinations numbers can I add to my F&F list?
UK (Landline),Spain (Landline), Hong Kong (mobile), China (Landline, mobile), USA(Landline, mobile), Canada (Landline, mobile),Singapore (Landline, mobile), Germany (Landline), Norway (Landline) and Thailand (Landline)
What will happen if a customer starts calling at the specified destinations without activating Special 5ive and adding the number on F&F list?
Standard IDD rates will apply
How many numbers can be added to F&F list?
You can Add up to 5 numbers on your F&F list. These numbers can be both Telenor and International Numbers
Which numbers can I add to my F&F list?
You can add following numbers on your F&F list:
For National F&F: Any Telenor Numbers

There are no F&F Administration Charges.
Do I have to subscribe to Special 5ive every month to use it?
No, once you subscribe to Special 5, it will become part of your price plan unless your unsubscribe it.
Is this offer available on all TELENOR Packages?
You can avail this offer if you are using Telenor 100, Telenor 500 and Free.
Will my free minutes be used on calls I made to F&F numbers?
In case of calls made on Telenor F&F , your FREE minutes will be consumed. However once you have consumed your FREE minutes then all calls you make on F&F numbers will be charged as per the assigned rate.

In case of calls on International F&F, your free minutes will not be consumed and all calls will be charged at flat rate of 75 paisa per 30 seconds.
Is there any fair usage condition on Special 5ive?
No there is no fair usage condition so you can speak your heart out to your loved ones.
How can I create my F&F list?
To add FnF numbers, call 555. Otherwise you can write F&F and send to 345 and follow the instructions.
Do I need to increase my Credit Limit to subscribe to Special 5?
No, you do not need to enhance your credit limit for subscribing to Special 5ive.
Will I be able to make discounted calls on my F&F number while I am on roaming?
Once you are on International Roaming you will not be able to make discounted call on F&F numbers. Normal International Roaming charges shall apply while on roaming.
Are there any administration charges for F&F?
There are no F&F Administration Charges.
Can I subscribe to two deals with two different days of my choice?
You may only subscribe to One deal at a time.
Will I be able to make discounted calls on my F&F number while I am on roaming?
Once you are on International Roaming you will not be able to make discounted call on F&F numbers. Normal International Roaming charges shall apply while on roaming.
Are there any administration charges for F&F?
There are no F&F Administration Charges.
How often can I change my day?
You may change your day once every Bill cycle
How can I subscribe to Special 5ive?
You can subscribe to Special 5ive on top of your new Telenor price plans Easy, Simple and Free

You can subscribe to Special 5ive using following two options. Call 345: You can call 345 from your Telenor number and request for subscription to Special 5ive. If there is a requirement to increase security deposit for Special 5ive then you will have to visit the nearest Telenor Sales & Service Center and make the additional deposit. You will have to bring your CNIC as proof of your ownership of the subscription

Visit Telenor Sales & Service Center: You can visit your nearest Telenor Sales & Service Center and subscribe to Special 5ive. You will have to bring your CNIC as proof of your ownership of the subscription and pay additional deposit incase your existing credit limit is lower.
Can I unsubscribe to Special 5?
Yes, you can unsubscribe to Special 5 after your bill is generated. You can un subscribe by using the following two options:
- Call 345: You can call 345 from your number and request for un-subscription to Special 5.
- Visit Telenor Sales & Service Center: You can visit your nearest Telenor Sales & Service Center and un-subscribe. You will have to bring your CNIC as proof of your ownership of the subscription.