MS Windows 2000 (SP 2,3,4), XP (Home and Professional edition (SP 1,2,3) and 64-bit edition), Vista (32 and 64 bit versions) and Mac OS (Tiger and Leopard)
	1 USB Slot
	100 MB free disk space.
	Telenor Data Package SIM Stick.

Yes, as this stick is a Telenor Smart Stick it can be connected to either a Laptop or a Desktop, provided there is a USB slot in you PC.

Corporate customers can ask their Relationship Executives or Corporate Sales Executives for the Telenor Smart Stick. For personal use, you can buy Telenor Smart Stick from any Sales & Service Centers in 23 S&SCs in 16 cities.

Students can benefit from EDGE Internet accessibility and can use it for research, entertainment, blogging, chatting & surfing.

Yes

The following items should be there in the box when you unpack it:

Telenor Smart Stick E169
Quick Start Guide
Connect cable
Warranty card

Any GPRS enabled Telenor Postpaid SIM can be used. Performance will be the same. Special Data Package i.e., Data5 is designed to provide best rates of EDGE & SMS. Use of a Prepaid SIM is not recommended.

Existing users of Telenor USB Stick (EG-162) or Sony Ericsson Data Cards can switch to Data Package 5 on their existing postpaid SIM. All other users have to purchase a new Postpaid SIM for use.

Any town and city where Telenor service is available. Currently there are more than 1,100 destinations throughout Pakistan. These include all airports, highways, railway stations, hotels, cities and major towns.

Yes, with Telenor's International GPRS roaming- which is largest to be offered by any operator in Pakistan- you can use the Internet on your laptop in many countries. Details of countries is available on Telenor Website

No, Wireless LAN feature is not supported by this stick

Yes.

The speed varies depending upon various factors like signal strength, location, traffic on cell site etc. Stick supports high speed Internet access, up to 27 KBps max (236kbps max). Average speeds may vary from 8 KBps to 27 KBps.

Telenor Telenor Smart Stick gives you speeds four -time faster than GPRS countrywide. Moreover, Telenor Telenor Smart Stick provides you 1 GB inbuilt Micro SD memory card. Moreover, you can use Telenor Telenor Smart Stick as phone also to make / receive calls or send / receive SMS.
Other operators offer limited EDGE coverage. Moreover, there is no inbuilt memory in their product and these products cannot be used to make / receive phone calls.

You can receive support in any of the following three ways:
Printed User Guide provided with Telenor Smart Stick package: It contains detailed installation and usage instructions. A soft copy of the user guide is also installed automatically with the software.
Product details, installation guide, package details and FAQs are available Telenor web site.
Customer can contact 24/7, 365 days-a-year on Telenor Call Center (call 345 from a Telenor number or 111-345-100 from any other network). You can also visit nearest Telenor's Sales & Service Center for limited support for installation & troubleshooting.

In Pakistan: You can contact 24/7 365 days-a-year on Telenor Call Center (call 345 from a Telenor number or 111-345-100 from any other network). You can also visit nearest Sales & Service Center for limited support for installation & troubleshooting.

Limited warranty for approximately one year from date of purchase is available. One-year replacement warranty at any Telenor Sales & Service Center. Please bring the complete package with the warranty stick and the Sales Receipt. The stick will be replaced with no questions asked.

In case of a Desktop, there is no need to take out the USB when the PC is shutdown. In case of a laptop it is advisable that the stick be taken out so that the stick doesn't get damaged when the laptop is packed up in its bag.