Voice Mail Service allows your friends and family to leave messages on your mobile phone if you can not attend their call and you can receive those voice messages afterwards. Kindly call 345 to get this service activated.

Start With 'Call Diverts'
Just select 'Call Divert' on your handset and here it goes. Select the condition, as per your requirement, on which you want to activate your voice mail service. For example, if you want to divert all voice calls to your voice mail box, select 'Divert All Voice Calls' on your handset. Now all incoming calls will be 'Diverted' to your Voice Mail Box.

VMS Features
A welcome message will greet you on activation of VMS along with your password

Deposit and Retrieval of Voice Messages

Deposit
Record your message (When you are a caller) after the beep on
Interactive Voice Recorder - IVR

Retrieval
Retrieve or 'Recover' voice messages on your handset. Just Dial
the following options (any one)

Note: To retrieve voice messages from your mail box, dial 500 from your Telenor number or dial 0345 5555502 from PTCL or any other mobile number

This facility is not available if another Telenor number is being used to retrieve messages.

	There are no subscription charges to get the service activated
	To retrieve a message, Telenor-Telenor call charges would apply as per your price plan, charges as per 60-second pulse.

VAS Activation / Deactivation through SMS

Telenor Pakistan Subscribers (postpaid and prepaid) using this service can activate / deactivate Value Added Services directly through SMS.

Direct Key-words for Activation / Deactivation:

The following keywords can be used for service activation / deactivation
(send to 345)

Service Name Activation Keyword (for activation of services) Deactivation Keyword (for deactivation of services) Voice Mail vm dvm Call Forwarding cf cf off Conference Calling cc cc off