Telenor Talkshawk Har Second

• Subscriber can administrate these numbers by calling 555 or sending
• SMS to 345.
• To administer FnF through SMS, use the following:
  • To add an FnF send “Add ” to 345
  • To delete FnF send “Del ” to 345
  • To edit FnF send “Edit ” to 345
  • To view FnF send “FnF” to 345
• Where is the position at which you want to place the FnF number at (will be from 1 to 3) and is the mobile/PTCL number that you want as your FnF
• Friends & Family administration charges through SMS are Rs.2 per SMS
• 3 Friends & Family numbers are available, subscribers have the option of either having all Friends & Family numbers as Telenor to Telenor, other networks or of 7 different International Countries. They can even have 2 numbers as Telenor to Telenor and 1 number as other networks and vice versa.
• Friends & Family rates apply Throughout 24 hours.
• Friends & Family functionality on all talkShawk subscribers has already been activated (there are no activation charges for this service).

You can recharge your Telenor talkshawk in one of the following two ways:

• Scratch Cards 
• easyload

 
Recharge with Scratch Cards

• You can recharge your Telenor talkshawk subscription by loading scratch cards of the following denominations: Rs.100, Rs.250, Rs.500 and Rs.1000. 
• Please remove the protective coating to see the 14-digit card number that you need to enter for recharging.
• You can now use the 14-digit number to recharge your Telenor talkshawk in one of the following three ways:

• Select prepaid services.
• Select recharge.
• Enter 14-digit scratch card number.

• Scratch the 14 digit code
• Dial 555 and follow the instructions
• Enter 14 digit number when prompted

Dial *555*14-digit number# from your mobile phone and press Send/OK button.

SMS example:

Your account was updated with Rs. 454.55. Current Balance is Rs. 1500.00.

• Via calling 555 from your mobile phone

Once you have entered the 14-digit scratch card number, you will receive an incoming SMS confirming that you have recharged your Telenor talkshawk connection.

Recharge With easyload
Now you can decide how much you want to pay to recharge your Telenor talkshawk account. Use easyload!

Visit any Telenor Sales & Service Centre, Franchise or easyload Agent and recharge your Telenor talkshawk account from anywhere between Rs. 20 and Rs. 5,000.

You get ultimate flexibility with easyload – Load any amount from Rs. 20 to Rs. 5000. ("unlimited validity" needs to be omitted as Talkshawk does not offer unlimited validity).

How it works

• Visit any Telenor easyload retailer.
• Ask the easyload retailer to credit your account with the required amount.
• Give the easyload retailer your Telenor talkshawk number along with the payment.
• The easyload retailer will transfer the required balance to your account.
• You will receive an SMS confirming that your Telenor talkshawk account has been recharged worth the amount you have paid (10% tax will be deducted automatically from the transferred amount).
• You can check your new balance by dialing *444# and press Ok/Send button from your Telenor talkshawk , by dialing 555 from your Talkshwk subscription or via Telenor SIM Menu.
• If you have trouble recharging your account please call 345 from your Telenor talkshawk for assistance.

With effect of 17/03/2011, 19.5% FED applies on usage
11.5% withholding tax at recharge

Balance Inquiry

Check your Telenor talkshawk balance in one of the following two ways:

• Via Short Code.
• Via Telenor SIM Menu.

Via Short Code

Dial *444# from your Telenor talkshawk.
Press Send:
You will receive your balance as display text on your handset.

Via Telenor SIM Menu

• Select the following from your Telenor handset:
• Telenor Services.
• talkshawk Services.
• Balance.
• You will receive your balance as display text on your handset.

Scratch Cards Validity

• Rs. 1000 360 days
• Rs. 500 180 days
• Rs. 250 90 days
• Rs. 100 30 days

Easyload Validity

• Rs. 1000 and above 360 days
• Rs. 500 to 999 180 days
• Rs. 250 to 499 90 days
• Rs. 100 to 249 30 days
• Rs. 20 to 99 15 days

Menu Level	Package Type	Option Reached	English-Urdu
Billing information	Post Paid	Billing information	345101-345202
Package info and conversion	Prepaid	Package info and Package conversion	345661-345662

• What will happen to all existing Talkshawk Customers?
  All existing Talkshawk customers will remain on Talkshawk 30 sec package
   
• How can customer get this new package? 
  Customer will have to call 345 661 to migrate to this new package.
  
  
• Who can migrate to this new package?
  All current and new customers can migrate to this new package
   
• What are the migration charges?
  Migration charges are Rs 25 (inclusive of tax).
  
  
• What will happen to already registered FnF numbers?
  All the registered FnF numbers will remain as they are, only the new rates will be applicable
  
  
• Is there any change in the FnF administration process?
  FnF administration process will remain the same. Call 555 to add FnF or send SMS to 345.
  
  
• What will happen to migration process?
  Migration process will remain as it is. Just dial 345661 and select Telenor Talkshawk per second for enjoying amazing call rates
  
  
• What will be International Direct Dialing (IDD) rates?
  All the IDD rates will remain the same and will be on 30 sec pulse
  
  
• What will be the effect on Scratch Card & Eload Validity?
  All the validities will remain the same