Our History

Telenor Pakistan is 100% owned by the Telenor Group, an international provider of high quality voice, data, content and communication services in 13 markets across Europe and Asia. Telenor Group is among the largest mobile operators in the world with 180 million mobile subscriptions and a workforce of approximately 33,000.

Telenor Pakistan has reported a subscriber base of over 36 million, making it Pakistan's second largest mobile operator.

The company acquired the GSM license in 2004 and began commercial operations on March 15, 2005. So far, it has invested over USD 2.3 billion in the local economy and has created 2,400 direct and 25,000 plus indirect jobs. It also has a network of over 200,000 retailers, franchises and sales & service centers, thus providing means of livelihood to thousands of Pakistanis.

Over Rs. 147 billion in various forms of direct and indirect taxes have been contributed to the national exchequer by Telenor Pakistan since the beginning of its operations in 2005. Telenor Pakistan's corporate headquarters are in Islamabad, with regional offices in Karachi, Lahore, Faisalabad, Multan, Hyderabad and Peshawar.


Mobile Financial Services

Telenor Pakistan acquired 51% of Tameer Microfinance Bank in November 2008 and in 2009, launched Pakistan’s first and to date the largest Mobile Financial Services brand 'Easypaisa'. In February 2014, Easypaisa won two GSMA awards at the Mobile World Congress in Barcelona Spain. It was honoured the ‘Best Mobile Money Service in the World’ and ‘Best Mobile Money Service for Women in Emerging Markets.'


Internet Services

Telenor Pakistan took part in the spectrum auction held on April 23, 2014 and acquired the license to launch 3G services in Pakistan for USD 147.5 million. With the ambition of bringing ‘Internet for All’, the company started aggressive rollout of 3G services across urban and rural areas of Pakistan. Today, Telenor Pakistan is the fastest growing 3G network in Pakistan and expanded the 3G coverage area to 45 cities by the end of October 2014. Telenor Pakistan currently serves over 1.3 million 3G customers across Pakistan.

Telenor Pakistan provides also wide EDGE connectivity across the country. It has one of the largest data networks (GPRS) in Pakistan providing Internet services to customers.


Corporate Responsibility

In addition to our focus on extending the benefits of mobile communications, Telenor Pakistan contributes to society through selected social investments that are focused on long-term partnerships that can contribute to lasting change. Focus areas for Telenor Pakistan are; Disability, Education, Health, Emergency Response and Employee Volunteerism.

Currently, Telenor Pakistan is partnering with Plan international to rehabilitate 44 partially damaged, flood affected, government middle schools across Pakistan to benefit more than 10,000 students. PKR 145 million have already been allocated to improve the infrastructure of school buildings, provide water sanitation & hygiene (WASH) facilities, construct IT labs, install solar electrification and in house maintenance of the facilities. The school improvement plan also includes teacher/student training on use of ICT for education and improved conceptual clarity through Telenor m-learning service as well as e-education content.

Khuddar Pakistan is Telenor Pakistan's flagship corporate responsibility program which aims to create dignified opportunities for persons with disabilities. The purpose is to become the most disabled-friendly organization in Pakistan in terms of employment, service, and community support.

We have also has taken and continue to implement a number of environment friendly initiatives that include mainstreaming energy efficiency and alternate energy solutions, and implementing occupational health & safety practices that comply with international standards.


Telenor Customer Care 

Telenor Customer Care

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