Vision, Mission and Values

Our industry plays an increasingly important role in people’s everyday lives. Our vision, mission and values express where Telenor is headed and the role we will play both in transforming people’s lives and empowering societies to grow and progress.

 

Our Vision

Empower societies

We provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for all. Our vision to empower societies is a clear call to action. We bring vital infrastructure, new services and products that stimulate progress, change and improvement.

 

Our Mission

We’re here to help our customers

We exist to help our customers get the full benefit of being connected. Our success is measured by how passionately they promote us.

 

Our Values

Our values serve as a guide for our everyday work. They describe how we should serve our customers and work together as colleagues.

Be respectful

We acknowledge and respect local cultures and want to be a part of local communities wherever we operate.

 

Keep promises

We’re about delivery, not overpromising. We’re about actions, not words.

 

Make it easy

We don’t complicate things. Everything we produce should be easy to understand and use.

 

Be inspiring

We find new ways to improve and create value.

 

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Telenor Customer Care 

Telenor Customer Care

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