Submitted by b2b-admin on Thu, 01/06/2022 - 00:12

Below can be possible reasons:

• Check if the customer’s account has successfully been created by the Telenor team.

• Check the credentials and ensure that the Account number is provided in the correct format e.g. 923451234567

• Check if the password is correct or if it has expired

• The number might be blocked in the CRM