FAQs

Getting Started

Visit here to find out how to activate your Telenor SIM or set up and use mobile account.

Offers

Click and get all information about offer balance, subscription codes and eligibility for offer.

Bundles

Click here for any query regarding bundles and Post-paid packages.

Packages

Your questions answered about all packages, package migration, charges, and more.

Easyload

Recharge your mobile account easily with Telenor easyload service.

Internet

Get your queries all answered about packages, charges & much more.

Devices

Click here to get information on warranties, payment plans trouble shooting and much more.

Migration

Clear up all your confusion on how to switch from another network to Telenor.

MNP

Click here to find out on how to switch from another network to Telenor.

International

Have all your questions answered about international roaming by just clicking here.

Subscription

To know more about activating & deactivating from our products, managing current subscription click here.

Payment and Delivery

Information on shipping, delivery methods, returns and refunds on your online orders.

Safety and Security

Clear up all your confusion on how to switch from another network to Telenor.

Digital Services

Information on downloads and sharing Digital Services with friends and family.

Career

Learn all you need about how to apply on our job portal and know about job opportunities.

Account Management

Click here to manage your account

Friends and Family

Everything you need to know about managing your djuice Friends and Family numbers.

Telenor 4G

Configure your internet settings and find out more about 4G internet from Telenor.

Regional Tax

Regional Tax

Google play Direct carrier billing

Google Play Direct Carrier Billing

Telenor Self Service Booth

24/7 hassle-free digital service kiosk for Telenor and Easypaisa