FAQs

Getting Started

Visit here to find out how to activate your Telenor SIM or set up and use mobile account.

Offers

Click and get all information about offer balance, subscription codes and eligibility for offer.

Bundles Balance FAQs

Click here for any query regarding bundles

Postpaid Plans FAQs

Your questions answered about all postpaid plans

Sim Errors/Issues

Sim error related FAQs

Smart Tune FAQs

Your questions about smart tune faqs.

Check Sim Count FAQs

Click here to get information on warranties, payment plans trouble shooting and much more.

Tax Certificate FAQs

Clear up all your confusion on how to switch from another network to Telenor.

PUK Code Pin Code FAQs:

Click here to find out more.

International Roaming

Have all your questions answered about international roaming by just clicking here.

Sim BVS Information FAQs

To know more about activating & deactivating from our products, managing current subscription click here.

Payment and Delivery

Information on shipping, delivery methods, returns and refunds on your online orders.

Prepaid General Query FAQs:

General Faqs

Telenor Smart Share FAQs:

Information on downloads and sharing Digital Services with friends and family.

Career

Learn all you need about how to apply on our job portal and know about job opportunities.

Telenor Sim Lagao Offer FAQs

General Faqs

MTA Related FAQs

Everything you need to know about managing your djuice Friends and Family numbers.

Telenor 4G

Configure your internet settings and find out more about 4G internet from Telenor.

Regional Tax

Regional Tax

Telenor Balance Saver FAQs

Google Play Direct Carrier Billing

Telenor Self Service Booth

24/7 hassle-free digital service kiosk for Telenor and Easypaisa

Ownership Change FAQs

General Faqs

IVR FAQs

General Faqs