Mobile Connect

Mobile Connect is a secure and convenient log-in to digital services such as websites and apps while respecting your privacy. Now you don't need to remember multiple usernames and passwords; just log in with your mobile phone where you see the Mobile Connect button!

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What is Mobile Connect?

It is an easy and secure login to websites and apps, powered by Telenor. You always confirm login on your mobile phone.

Where can I use the service?

More and more websites and apps offer login via Mobile Connect. Just look out for the Mobile Connect button!

Which devices are supported?

Mobile Connect is designed to work on all mobile operating systems such as Apple iOS, Android, BlackBerry, Microsoft Windows Phone or Symbian. No software installation is required.

How do I register to use Mobile Connect?

No need to register. Just accept our T&Cs the first time you use Mobile Connect, that's all! After that you can use the service every time you see the Mobile Connect button.

How safe is Mobile Connect?

With typical username/password schemes, there’s a danger that other people will discover or guess your password and steal your identity. With Mobile Connect however, you use your mobile number and mobile phone to verify your identity. As you are the only person in possession of your phone, you are the only person who can log-in.

What happens if my mobile phone is lost or stolen?

Call your local Telenor customer support to report that your device has been lost or stolen. Your Mobile Connect account will be blocked to ensure that it cannot be used to log in.

Will my personal information be shared with other people?

Telenor won’t pass on your personal information unless you give your explicit permission. When for example you log in to an online-shop which requests your name from Mobile Connect, we will always ask you first. Only if you give permission will we share the information with this online-shop. You can be assured that it will only be used for the intended purpose.

Why should I use Mobile Connect?

Many different services use Mobile Connect as their login solution. Having one Mobile Connect account will give you easy access to all of them.

Who is behind Mobile Connect?

Mobile Connect is developed by the global community of mobile operaters, Telenor being one of them. The mobile industry association, GSMA, coordinates this work. Together we have decades of experience in managing customer information safely and securely.

Why should I trust Mobile Connect?

Your privacy is important to us. We take pride in protecting your privacy and are committed to earning your trust. We do this by keeping your information safe and secure, and by being transparent about how we handle your data. Our position on privacy can be summarized as follows:

  • We are open about how we collect and use your personal data.
  • We are committed to using your personal data to provide you with better and more relevant services.
  • We will not share your personal data with 3rd parties.
  • We always keep your personal data safe and secure.

Where can developers access Mobile Connect?

If you are developing websites or applications and wish to offer Mobile Connect as a log-in option, please visit our dedicated Developers’ portal at https://developer.mobileconnect.io.

For further help and queries kindly visit: https://mobileconnect.telenordigital.com/hc/en-us/articles/208235209.

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