Telenor Smart Pro
Where can I buy Telenor phones?
All over Pakistan. Telenor franchises, Telenor Sales and Service Centers and selected open market retail shops
Apart from the mentioned price, is there any additional/hidden cost for handsets?
No, there is no additional cost.
Can I use any other network on both phones?
Yes. User can use both SIM slots for any network.
What accessories are included in the box for Telenor Easy 3G and Smart 3G phones?
Both phones have USB data cable with a handset charger. The sales pack also includes hands free for both handsets.
What is covered by the warranty?
Telenor Warranty covers any software issues with Telenor mobile phones & also any dead on arrival cases. There will be a 3 month warranty on accessories.
How can I avail the additional 6 months of warranty?
In order to avail the additional 6 months warranty, customer has to stay active on Telenor’s network for previous 12 months from the day of warranty claim.
Where should I go to claim my warranty?
Customers can claim warranty from Telenor franchises, S&SCs or directly from i2 Pakistan’s collection points (880) and customer care centers (14) in their city.
Which SIM size is used in both phones?
Both phones use the normal SIM jacket size.