Offers

Is my number included in the *779# offer?

Ans: For issues related to offer activation and balance deduction, lodge a complaint via My Telenor app or contact our helpline 345 or UAN number 042111345100.

Offer not activated and balance deducted. What should I do now?

  1. If your balance was deducted and offer is not active, you must lodge a complaint via My Telenor app
  2. You can also contact our helpline 345 (UAN number 042111345100)

Is the offer valid on new sims only?

Yes the offer is valid on new sims only.

How can I check the free resources?

The free resources can be checked by dialing *123#

Are there any additional charges in the offer?

No, there are no additional charges in the offer.

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