Regional Tax

  • Tax will be charged based upon the location of tower from where the customer is catching signals. Customers at the boundary of a region may be charged differently in this scenario irrespective of their own physical location.
  • If a customer recharges via EasyLoad and their phone is off, then location will not be available for such customer and a default tax of 12.5% WHT and 19.5% FED will be charged

No, regional taxation is only applied on non-bundle Voice & SMS on the basis of usage

Network would identify customer’s region through the tower from where the customer is catching signals

Region based taxation means ratio of FED on voice calls & SMS and WHT (Advance Income Tax) on recharge would be according to customer’s region from where Call/SMS  is initiated or recharge is made.

In compliance with the applicable laws of provinces and administrative regions, Telenor Pakistan has implemented Regional Taxation whereby customers in different parts of Pakistan will be taxed based on their respective areas.


Effective Provincial Taxes:





Punjab 10% 19.50%
Sindh 10% 19.50%
Baluchistan 10% 19.50%
KPK 10% 19.50%
ICT 10% 16.00%
AJK 10% 19.50%
GB 0% 0%
FATA/PATA 10% 19.50%

Regional Taxation will impact the following services:

  • Recharge
  • Surcharge on Recharge
  • Voice and SMS traffic (without bundle)

Following services will be inclusive of tax:

  • Data Usage (without bundle)
  • Voice/SMS/Data/Hybrid bundles
  • EasyCard and Internet EasyLoad
  • VAS (bundle and without bundle)
  • Postpaid