Network Resilience during Disasters

In year 2015(July-Aug), Pakistan was hit with devastating spells of monsoon rains and subsequent floods that affected around 800,000 people. One of the hardest hit areas was Chitral where Telenor Pakistan was the only mobile operator. 29 dedicated BTS sites provided coverage to Upper Chitral, Bomborate and Dasu regions posing a formidable challenge for the Technology Field Operations teams to keep the network alive. Smart network operating solutions proved to be the differentiating factors like Solar Power, timely fuel and equipment spare stocking, preventive maintenance, establishment of special monitoring ‘war-rooms’, arrangement of vehicles/boats etc.