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Terms and Conditions
- For further details on terms and conditions for availing cellular connection and purchase and use of SIM, click here
- Telenor Pakistan is not accountable for any details shared by customer with Telenor Pakistan’s courier partner
- Helpline Charges: Rs. 2.00+tax is charged upon connection to a Customer Relations Officer
- 20 paisa+tax charges will apply on dialing of USSDs for free resources check.
- Resources are provided in full. Billing is pro-rated, based on date of activatio.
- Your Postpaid bill is due at the generation of your bill. In order to avoid blocking of your connection, please ensure to clear your dues within 14 days of the due date.
- Price plan can be changed once in a billing cycle
- Free line rent resources will be refreshed at the start of every bill cycle.
- Telenor Pakistan has the right to update and revise the prices for its offerings as and when it sees fit.
- GB will continue to operate on zero tax
- Your order cannot be cancelled once you have made the online payment.
- Our representative will contact you (03451111130) between 9AM to 9PM (Monday to Saturday) to confirm delivery details for your order.
- Withholding Tax of 15% will be charged nationwide, except in GB, when applicable.
- FED charges are 0% in GB and 19.5% in rest of Pakistan