Occupational Health and Safety

Occupational health and safety (OH&S) unit at Telenor Pakistan has a strong focus on primary health and safety hazard prevention and control. The goal of occupational health and safety programs include fostering a safe and healthy work environment. OH&S may also protect co-workers, family members, employers, customers, and many others who might be affected by the workplace environment. Telenor Pakistan has implemented OHSAS 18001 standard for continual improvement in occupational health and safety management system. It covers all the corporate offices, data centers, core and network locations. Annual Risk Assessments activities on the occupational health & safety scope resulted in 360 improvements in the year 2015. In 2016, the number was raised to 539 improvements. Most of these improvements were in the major risk areas of work including fire safety, work at height, electrical safety and ergonomics etc. In addition, every building is inspected on occupational health and safety scope on quarterly basis for reviewing the situation and for identifying health and safety related risks. Telenor Pakistan is committed to systematically work to ensure and secure a good and compliant working environment for its personnel.

OH&S Scope

  • People [3,000+] employees & workers
  • Corporate offices
  • Travel & Logistics Core Location
  • Network Location [10,000+]

a) Employee Engagement, Awareness & Trainings

We believe that all incidents that pose a threat to health and safety of our and supply chain workforce can be avoided! During 2015 – 2016 primary focus was on employees’ behavioral change to ensure their own safety. The behavioral change program included:

  • Regular communication focusing on creating awareness, realizing importance and understanding benefits of safe work practices
  • Rolling out weekly HSE tips to all employees
  • Celebrating HSE Week and Road Safety Week
  • Organize activities on International HSE related days, including:

b) Tool-Box-Talks

Tool-Box-Talks are Telenor Pakistan’s perpetual 15 – 20 minutes refreshers to workers on HSE related matters.

c) Training & Awareness Sessions

Focused group class room sessions are held for employees and In-house contractors based upon training need analysis, Inspections and Risk Assessments. The key training topics include Electrical Safety, Fire Safety, Driving Safety, Manual Handling, Work-at- Height etc.

d) Campaigns for employees

In 2016, campaigns were run on

  1. Road Safety, Climate & Environment, and Ergonomics to build awareness amongst employees.
  2. A Road Safety week was celebrated in July b. Approx. 1,000 employees participated in the E-learning module on driving safety
  3. In collaboration with National Highways & Motorway Police (NH&MP), 20 Training sessions were held on “Road Safety”, throughout the year 2016, training 715 participants
  4. Driving Safety Handbook was launched for employees and public
  5. 4×4 vehicle trainings were held for driver of USF projects
  6. Campaign through social media were conducted