Privacy Statement
Telenor (hereinafter referred to as "Telenor" "us" "we" or "our") is committed to respecting your privacy. You can visit www.Telenor.com.pk without disclosing any personally identifiable information.
We have provided this Privacy Statement to help you understand how we collect, use and protect your information when you visit our website. Please take a few moments to read the privacy statement and learn how we may use your personal information.
You should read this notice in conjunction with the Terms and Conditions of use for the website.
Personal Information Collection
We endeavor to collect and use your personal data only with your knowledge and consent when you use our services, make customer enquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys).
- "Personal Data" is any data that identifies you. The Personal Data which you supply to us you agree will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to that.
- We endeavor to collect and use your personal data only with your knowledge and consent and typically when you use services, make customer enquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys).
- The type of personal data we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal data it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated to you.
- You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy statement. Personal Data will be collected, processed and used by Telenor for the purposes of providing the Telenor.com.pk Personal Data may also be processed and used by such other organizations on our behalf for the purpose of providing Telenor.com.pk services to you.
- We encourage you to tell Us what your preferences are for using your Personal Data for marketing purposes. At this time by agreeing to these terms and conditions you are agreeing that your name and address may be disclosed to third party suppliers of goods and services who may use it to market their products and services to you.
- We only send email and text messages to you about new products and services which We consider may be of interest to you only if you have given Us permission to do so.
- We may collect Personal Data about your usage of the services on the Telenor.com.pk website in order to provide a service to meet your needs. However the data will only be disclosed on an anonymous and aggregated basis not in a way in which you will be identified.
- This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy statement here for further information [http://www.google.com/privacy.html]. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
- If You have any questions about the handling or protection of your Personal Data or your rights under this Online Agreement please contact Customer Relations by writing to:Data Services Manager15 Silver Square
F -11 Markaz
Islamabad
Please quote your name and address. We would be grateful if you could also provide brief details of what information you want a copy (this helps us to more readily locate your data). We will take all steps to confirm your identity before providing you with details of any personal information we may hold about you.
*we may charge Pak Rs.100 to cover the administration costs involved.
- Telenor may disclose your Personal Data acting in good faith if it believes such action is necessary: to conform with a legal requirement or comply with the legal process, protect and defend the rights or property of Telenor.com.pk enforce this Online Agreement, or act to protect the interests of its users.
- Information SecurityPlease be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Intranet. Telenor cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
- Privacy SupportTelenor reserves the right to amend or modify this privacy statement at any time. If you have any enquiry about Telenor's data protection and privacy statement or practices, please write to:Data Protection Manager
15 Silver Square
F -11 Markaz
Islamabad
